We are here to help with your travel card questions
Level 12, 100 Collins Street
Melbourne VIC 3000
Australia
Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed
Quick answers to common questions
Standard delivery within Australia takes 5-7 business days. Express delivery is available for 2-3 business days. International delivery varies by destination.
Yes, once approved you can add your virtual card to Apple Pay or Google Pay and start spending immediately while your physical card is in transit.
Lock your card instantly through the app. We will ship a replacement within 24 hours. Your balance remains safe and transfers to your new card automatically.